Your wellbeing is our priority

Responsible gaming at fv7 – keeping entertainment safe and healthy

Fv7 believes betting and gaming are purely a form of entertainment. The goal is enjoyment — not addiction or financial harm. Our responsible gaming tools and guidelines are here to help you stay within your limits and have fun.

Principles of Responsible Gaming

Gaming is for entertainment, not a source of income
Never bet beyond your budget
Don't chase losses with more bets
Keep gaming separate from family time and work
Don't hesitate to reach out if you're struggling
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Committed to Member Protection
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18+ Strict Age Verification
🤝
Always Here to Help
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Transparent & Fair Gaming Environment

Responsible Gaming Tools

Fv7 gives you these tools to stay in control – completely free, available anytime

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Increasing a limit requires a 7-day waiting period, while decreasing one takes effect immediately.

Loss Limit

Fv7 can automatically restrict your betting once you've lost a set amount. It's the most effective way to limit financial loss.

Session Time Limit

Decide in advance how long you want to play each day. Once the set time is up, fv7 will send you a reminder or end the session automatically.

Cooling-Off Period

Take a break from 24 hours up to 6 weeks. All betting activity on your account will be completely suspended during this time.

Self-Exclusion

Close your account for anywhere between 6 months and 5 years, or permanently. fv7 will block any attempt to open a new account during the exclusion period.

Reality Check

During regular play breaks, you'll see a summary of how long you've been playing and how much you've won or lost. It helps you stay aware.

How do I activate these tools? Log in to your fv7 account → go to Profile Settings → navigate to the Responsible Gaming section. Any tool can be activated instantly.

Limit settings – at a glance

What limits each tool has and when they take effect

Tool Name Duration Effective From Can it be changed?
Deposit Limit (reduction)Daily / Weekly / MonthlyImmediateYes (can be increased after 7 days)
Loss LimitDaily / Weekly / MonthlyImmediateYes (can be increased after 7 days)
Session Time LimitPer SessionImmediateYes
Cooling-Off Period24 hours – 6 weeksImmediateAuto-reactivates on expiry
Self-Exclusion6 months – PermanentImmediateNo changes before expiry
Reality Check15 minutes – 4 hoursImmediateYes

What responsible gaming means

Responsible gaming means enjoying the experience while staying aware of your limits. At fv7, we want every member to see gaming as entertainment – not something that comes at the expense of other areas of life.

Online gaming is growing fast in Bangladesh, and building responsible habits along the way matters. fv7 has taken this seriously from the very start.

Signs of Healthy Gaming Habits

  • Gaming isn't affecting your family life or career
  • Setting a budget and sticking to it while playing
  • Staying calm and composed when you lose
  • Stopping play whenever you want
  • Gaming is purely entertainment for you, not a way to relieve stress
  • The joy of playing matters more than winning

Please note: Gaming is never a guaranteed source of income. Every game carries risk. Never bet money you cannot afford to lose.

How to Set a Budget

The most effective way to game responsibly is to set a gaming budget and stick to it. Decide at the start of each month how much you're willing to spend on gaming.

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Maximum of income
5%
Gaming Budget Tips
Daily Time Limit
1–2 hours
Healthy limits – tips and guidance
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Weekly Break
1–2 days
Schedule gaming-free days

How self-exclusion works

Self-exclusion is fv7's most powerful responsible gaming tool. If you feel you need a break from gaming, use this tool.

1
Go to account settings

Log in to fv7 and navigate to the "Responsible Gaming" section from your profile menu.

2
Select Self-Exclusion

Choose how long you want the exclusion to last – 6 months, 1 year, 5 years, or permanently.

3
Confirm

Your account will be closed immediately after identity verification. You will also stop receiving emails and promotional messages during this period.

4
Reactivates on expiry

After the exclusion period ends, the account can be reactivated following a cooling-off period. Permanent exclusion cannot be reversed.

⚠️ Warning signs

Seek help if you experience any of the following:

Chasing losses repeatedly
Being unable to stop gaming
Hiding gaming activity from family
Unable to keep up with bills or repay debts
Neglecting work or studies
Thinking about gaming whenever you're alone
Feeling angry or depressed after a loss

If you notice these signs, contact fv7 support or activate self-exclusion. Seeking help is not a weakness — it takes courage.

🔞Minor protection

Fv7 strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration, and KYC documents are requested in cases of suspicion.

If you suspect your child or anyone in your family is using fv7, contact us immediately at support@fv7.biz.

Tips: Use parental control software on your devices to prevent children from accessing gaming sites.

📞Get Help

If something feels wrong, you don't have to face it alone. We're here for you.

Live Chat
Available 24/7 – support in Bengali
support@fv7.biz
Response within 24 hours

Verify yourself

Answer the questions below honestly to assess your gaming habits

1. Did you bet beyond your budget last month?

No, never
Once or twice
Happens frequently

2. Have you ever chased losses by going back to play after losing?

No
Sometimes
Yes, often

3. Is gaming taking time away from your sleep, work, or family?

No, everything is fine
Mild Impact
Significant Impact

4. Do you feel the need to hide your gaming from family members?

No, everyone knows
I tend to avoid it
Yes, I keep it hidden

5. Can you stop playing whenever you want?

Yes, easily
It's a bit difficult
No, I can't

Frequently Asked Questions

Responsible gaming – frequently asked questions

No. Setting a deposit limit only applies to future deposits. Your current balance and any active bets remain completely unaffected.

Yes. You can still withdraw your existing balance during a self-exclusion period. Only new deposits and betting are restricted. Contact support to process your withdrawal.

Cooling-Off is a short-term break (24 hours to 6 weeks) and your account reactivates automatically when the period ends. Self-Exclusion is long-term (6 months to permanent) and requires additional steps to reactivate once it expires.

Yes. A family member or trusted person can contact support@fv7.biz to request a self-exclusion on your account. They'll need your phone number or email address to do so.

When Reality Check is enabled, a pop-up will appear at your chosen interval (e.g., every 30 minutes) showing how long you've been playing and how much you've won or lost in that session. You can then choose to continue playing or stop.

Start with a calm, non-judgmental conversation and listen to what they have to say. You can request a self-exclusion for their account on fv7. If needed, seek advice from a mental health professional. Remember, addiction is a health condition, not a character flaw.

Enjoy Responsibly

Join fv7 and enjoy a safe, fun experience using our responsible gaming tools.

18+ | Play Responsibly | support@fv7.biz

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