Your privacy is our commitment

Fv7 Privacy Policy – How Your Information Is Kept Safe

At fv7, your personal information is extremely important to us. We promise — your data will never be sold to third parties and is stored with the highest level of technical security.

SSL Encryption
256-bit encryption
Not to Third Parties
Sale of data prohibited
Your Rights
View or delete data
Regular audits
Ensuring security
Data stored securely on encrypted servers
Information is not shared with advertisers
Option to unsubscribe from unwanted marketing emails
Regular review and updates to the Privacy Policy

How we protect your privacy

The core pillars of fv7's privacy protection

End-to-End Encryption

All data transfers on fv7 are secured with 256-bit SSL encryption. Bank-level security technology is used throughout.

Identity Protection

All documents submitted for KYC verification are stored on dedicated servers with restricted access. Only authorized personnel are permitted to view them.

Cookie controls

Fv7 uses only essential and functional cookies. You can manage your cookie preferences at any time through your browser settings.

Payment Information Security

Your bKash or Nagad PIN is never stored on fv7's servers. All payment processing is handled entirely through the payment gateway.

Data Retention Policy

No data is retained beyond what is necessary. Applicable data is deleted within a specified period after account closure.

Transparent Data Usage

This policy clearly states the exact purposes for which your information is used. There is no hidden use of your data.

This Privacy Policy was last updated on January 1, 2026last updated. Continued use of fv7 constitutes acceptance of this policy.

1Introduction

Fv7 (https://fv7.biz) is a trusted online betting and gaming platform in Bangladesh. We understand that you share your personal information with us based on trust — and fv7 is committed to honoring that trust.

This Privacy Policy explains what information fv7 collects, how it is used, who it is shared with, and what measures are taken to protect your data. It is written in clear, transparent language and applies to every fv7 member in Bangladesh.

In brief: fv7 does not sell your data, does not retain it unnecessarily, and keeps it at the highest level of security. That is the essence of our Privacy Policy.

This policy is fv7's Terms & Conditionsis a supplement to. In the event of any conflict, the Privacy Policy shall take precedence.

2What information is collected

Fv7 only collects information that is strictly necessary. Requesting unnecessary data goes against our policy.

2.1 Information Provided Directly

Information you provide during registration and use:

  • Full Name (as per National ID)
  • Mobile number and email address
  • Date of birth (for age verification)
  • Residential Address
  • Payment account details (bKash number, bank account, etc.)
  • Copy of National ID or passport for KYC verification

2.2 Automatically collected information

Information collected automatically while using the platform:

  • IP address and device identifier information
  • Browser type and operating system
  • Platform activity logs (login times, bet history)
  • Cookie and local storage data
  • Location data (subject to your permission)
Data type Purpose of collection Mandatory?
Name & Phone NumberAccount Creation & CommunicationYes
Date of BirthAge Verification (18+)Yes
Payment InformationDeposits & WithdrawalsYes
NID / PassportKYC VerificationWhere applicable
Browser DataSecurity and experience improvementAutomatic
Location dataGeo-Restriction CheckOptional

3How We Collect Your Information

Fv7 collects information in the following ways:

3.1 Registration form

When you create an account at fv7, we collect basic information through the registration form. This information is provided directly with your consent.

3.2 Transaction Information

Transaction details are automatically recorded with every deposit, withdrawal, and bet. This is necessary for financial security and dispute resolution.

3.3 Cookies & Technical Methods

Fv7 uses cookies to improve the platform and personalise the user experience. Cookies are discussed in detail in Section 6.

3.4 Customer Service Communications

When you contact our support team, those conversations may be saved for quality control and future assistance purposes.

4How Your Information Is Used

Fv7 uses your information for the following purposes:

  • Account management: Login, security, and profile management
  • Payment processing: Secure Processing of Deposits & Withdrawals
  • Age and identity verification: Meeting legal obligations
  • Customer Support: Troubleshooting and providing support
  • Fraud prevention: Detecting suspicious activity
  • Personalized Experience: Showing games and offers tailored to your preferences
  • Notifications and updates: Sending new offers, security updates, and important information
  • Responsible gaming: Monitoring unusual betting behavior to provide timely assistance

What We Don't Do: Your information is never sold or rented to advertising networks, data brokers, or any other commercial entity.

5Data Sharing Policy

Fv7 shares information with third parties only in very limited circumstances:

5.1 Payment Providers

Necessary information is shared with bKash, Nagad, Rocket, and our banking partners to process transactions. This information is used solely for payment purposes.

5.2 Legal obligations

We may be required to disclose information to relevant authorities in accordance with legal orders or court directives from the Government of Bangladesh. Where possible, you will be notified in advance.

5.3 Technology Service Providers

Third-party technology service providers involved in managing fv7's technical infrastructure may access data on a limited basis. All such providers operate under strict confidentiality agreements.

Important: Your gaming history, financial information, and personal identity are never shared with any of fv7's business partners or advertisers.

6Cookies & Tracking

Cookies are small data files stored in your browser. fv7 uses the following types of cookies:

6.1 Essential cookies

The platform cannot function properly without these cookies. They are used to maintain login sessions, security tokens, and your language preference. These cookies cannot be disabled.

6.2 Functional cookies

These cookies remember your preferred games, language settings, and layout preferences, enhancing your overall experience.

6.3 Analytics Cookies

Analytics cookies are used to understand which parts of the platform see the most activity. All such data is kept completely anonymous.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

7Data Storage & Security

Fv7 follows industry-leading technology and practices to keep your information secure.

7.1 Technical Security

  • TLS 1.3 / SSL 256-bit encryption for all data transfers
  • AES-256 database encryption
  • Two-factor authentication (2FA)
  • Dedicated firewall and intrusion detection system
  • Regular security penetration testing
  • 24-hour server monitoring

7.2 Data retention periods

Fv7 retains different types of data for different periods:

  • Account data: Duration of active account + 5 years (legal obligation)
  • Transaction data: 7 years (in accordance with financial regulatory requirements)
  • Customer support records: 2 years
  • Log files: 90 days
  • Cookie data: 30 days to 1 year (depending on cookie type)

7.3 Response to Data Breaches

In the event of a data security breach, fv7 will promptly notify all affected members by email within 72 hours and take immediate steps to resolve the issue.

8Your Data Rights

As an fv7 member, you have the following rights over your own data:

Right to access

You can contact support to find out what information fv7 holds about you.

Right to rectification

You may request a correction if any of your information is inaccurate.

Right to erasure

You may request the deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

You can opt out of marketing communications at any time by submitting a request.

Data Portability

You may request an export of your data in a structured format.

Freedom from profiling

Request exclusion from automated decision-making or profiling.

How to Submit a Request: To exercise any data-related rights, email us at support@fv7.biz. We will respond within 30 days.

9Protection of Minors

Fv7 strictly prohibits anyone under the age of 18 from accessing the platform. We do not knowingly collect personal information from minors.

If we discover that an account has been created by a minor, that account will be immediately closed and any collected data will be deleted.

For parents: If you suspect your child is using fv7, please notify us immediately at support@fv7.biz. We will take prompt action.

10Third-Party Services

Fv7's platform makes use of certain third-party services, each of which has its own privacy policy.

  • Payment Gateway: bKash, Nagad, Rocket and banking partners
  • Game providers: Live Casino and slots game technology providers
  • Cloud services: For secure data storage
  • Analytics tools: For monitoring platform performance

Fv7 maintains strict data processing agreements with these third parties. They may only use your information for specified purposes and strictly under fv7's direction.

11Policy Changes

Fv7 may update this Privacy Policy as needed. For significant changes:

  • A notification will be sent to your registered email address
  • You will be notified of any changes to your login activity on the platform
  • The "Last Updated" date at the top of the page will be changed

Continued use of fv7 after a new policy takes effect will be considered acceptance of the updated terms.

12Contact

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: support@fv7.biz
  • Live Chat: Available on the platform 24/7
  • Special data-related requests: privacy@fv7.biz

We aim to respond to all privacy-related requests within 30 days. For urgent matters, please contact us via live chat.

Please note: No fv7 employee will ever ask for your password, payment PIN, or OTP. If anyone does, please contact us immediately.

Your privacy is protected – get started now

Your information is completely safe at fv7. Register with confidence and enjoy the best online betting experience in Bangladesh.

18+ | Play Responsibly | support@fv7.biz

বাংলা